MGT4232 Managing Organizational Change

Part I

Course Duration: One Semester
Credit Units: 3
Level:
B4
Medium of Instruction:
English
Prerequisites:
FB2300 Management
Precursors:
Nil
Equivalent Courses:
Nil
Exclusive Courses:
MGT4932


Part II  


Course Aims:

  • provide students with concepts of change management to tackle organizational change and employee resistance in the workplace
  • equip students with skills to contribute to change implementation in organizations
  • develop students’ abilities in leading people through the processes of change in organizations

Course Intended Learning Outcomes (CILOs)
Upon successful completion of this course, students should be able to:

No.

CILOs

Weighting
(if applicable)

1.

Identify organization stakeholders’ reactions to different types of changes in the workplace

20%

2.

Identify the reasons for organizational change failure and evaluate the preparations for effective change

20%

3.

Evaluate means of communicating change to employees and how to cope with resistant sentiments

20%

4.

Apply concepts of organizational culture and change management models to evaluate processes of change implementation

20%

5.

Evaluate change leadership skills required for organization mission and vision delivery

20%

Teaching and learning Activities (TLAs)
(Indicative of likely activities and tasks designed to facilitate students’ achievement of the CILOs. Final details will be provided to students in their first week of attendance in this course)

Total Hours (Group Size): Seminar 39 (40)

CILO No

TLA 1: Seminar

TLA 2:   Tutorial & Group Project

TLA 3: Outside classroom activity

Remarks
1. Minor focus on the CILO
2. Major focus on the CILO

CILO 1

2

2

1

 

CILO 2

2

2

1

 

CILO 3

2

2

2

 

CILO 4

2

2

2

 

CILO 5

2

1

2

 

Assessment Tasks/Activities
(Indicative of likely activities and tasks designed to assess how well the students achieve the CILOs. Final details will be provided to students in their first week of attendance in this course)


Coursework: 50%  ,        Final Exam: 50% (2 Hours)

Group Power-point Presentations

:  20(Assessment Task 1)

Individual in-class assignments

:  16%  (Assessment Tasks 2 & 3)

Class participation & attendance

:  14% (See OBTL standards attached)

Final Examination

:  50% (Written exam)


CILO No

Assessment task 1
Group project (2
0%)

Assessment tasks 2 & 3 (30%)

Assessment task 3
Final exam (50%)

Remarks
1. Minor focus on the CILO  
2. Major focus on the CILO

CILO 1

2

2

2

 

CILO 2

2

2

2

 

CILO 3

1

2

2

 

CILO 4

2

2

2

 

CILO 5

1

2

2

 

Grading of Student Achievement:

OBTL  ASSESSMENT  STANDARDS
MGT4232 ASSESSING AND GRADING CLASS PARTCIPATION

Two Criteria

 

1 Point

2 Points

3 Points

4 Points

A. Preparation

Student is almost never prepared for class with assignments and required class materials.

Student is occasionally prepared for class with assignments and required class materials.

Student is frequently prepared for class with assignments and required class materials.

Student is almost always prepared for class with assignments and required class materials.

B. Engagement

Student almost never contributes to class by offering ideas and/or asking questions.

Student occasionally makes contribution by offering seemingly useful/suitable ideas and/or asking meaningful questions.

Student frequently contributes suitably in class by offering ideas and/or asking meaningful questions.

Student almost always contributes meaningfully in class by offering ideas and/or asking questions in almost each class.

Note. Grade Point = Actual % score. Adapted from “The Web Portal for Educators! (www.teach-nology.com)”

MGT4232 ASSESSING AND GRADING APPLIED CASE ASSIGNMENTS 

Marginal
D
1.0

Adequate
C-     
  C    C+
1.7  2.0  2.3

Good
B-    B    B+
2.7  3.0  3.3

Excellent
A-    A    A+
3.7  4.0  4.3

Pieces of evidence are relevant and accurate, but analyses are isolated, addressing a limited number of issues. Demonstration of understanding in a minimally acceptable way. Insufficient coverage, little originality, weak justification of solutions or recommendations.

The evidence is relevant, accurate. However, there is little evidence of an overall extensive view of the case issues. Able to discuss content meaningfully but little application or integration of items. Fair justification of solutions or recommendations.

           

The evidence presents a good appreciation of the general thrust of the case with relevant and accurate support of concepts taught in class. A clear view of how various aspects of the case integrate to form a purpose. Solutions or recommendations well justified.

As in B, but with higher degree of originality and even good evidence of reflection on own performance based on theory. Generalizes principles, models or practices to new and unfamiliar real-life contexts.

Source: Adapted from Tang Catherine & Biggs John, “Developing Grading Criteria for ILOs”. Seminar presented at City University of Hong Kong, February 6, 2006.

ASSESSING CONCEPTUAL ASSIGNMENT [GROUP PRESENTATION]

Marginal
D
1.0

 Adequate
  C-     
  C     C+
 1.7  2.0  2.3

Good
B-    B    B+
2.7  3.0  3.3

Excellent
A-    A    A+
3.7  4.0  4.3

Presents enough to describe what the issues are about. Some relevant points, however only re-describes the factual elements in a wooden manner, mainly pro and con. Uses a few mainstream references and applies correct concepts.

Presentation describes topic, refers to what is proposed to be done. More relevant points drawn from prevalent models or conceptual frameworks, evidence of grasp of issues but has some difficulty in finding resolution or engaging in critical analysis.

As in C, but also shows logical progression and possibly new and original insights. Most/all relevant points drawn from prevalent models or conceptual frameworks, uses appropriate structure to resolve issues with convincing arguments and discussion.

Interesting and suitably complex account of analysis/solution demonstrating original contribution, going well beyond standard resources/ references / concepts, stating a point of view in ones own voice. Suitably impresses with critical analysis in the judgment of the marker.

Source: Adapted from Tang Catherine, “Seminar on Assessment and Grading in OBTL”, presented at City University of Hong Kong, March, 2006.


Part III


Keyword Syllabus: 

Types of change in organizations; Understanding concepts of change management; Communication strategies in change management process; Vision and mission statements of organization and change; Preparations for change in the workplace; Coping with employee resistance to change; Organizational culture and change; Implementing change; Models of change execution; Leadership skills in organizational change process.

Related Links
Department of Management