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IS6643 Information Technology Based Organization Transformation
Part I Course Intended Learning Outcomes (CILOs) No. CILOs Weighting 1. Describe the key essence of process-oriented organizations and the evolution of management philosophy related to organization transformation. 1 2. Apply a disciplined business process redesign methodology and propose IT-based redesign solutions. 3 3. Apply a business process redesign software tool to facilitate business process management. 1 4. Manage changes due to IT-based organization transformation and identify the key success factors of organization transformation. 2 (3: Relatively most focused CILOs; 2: moderately focused CILOs; 1: less focused CILOs) Teaching and learning Activities (TLAs) TLA1: Lecture TLA3: Project CILO No TLA1: Lectures TLA2: Case Studies & Role-playing TLA3: Project Hours/week CILO 1 2 --- CILO 2 2 2 2 --- CILO 3 1 1 --- CILO 4 2 2 1 --- (1: Minor focus on the CILO; 2: Main focus on the CILO) Occasionally, you will submit a case report so that you will be ready to actively participate in the case discussion. (about 5%) AT2: Project (35%) - Progress Report (2% of course grade) AT3: Final Examination (40%) CILO No AT1: Continuous Assessment (15%) AT2: Project (30%) AT4: Final Examination (50%) Remarks CILO 1 2 1 2 1: Minor focus on the CILO; 2: Main focus on the CILO) CILO 2 2 2 2 CILO 3 1 2 CILO 4 2 2 1 Grading of Student Achievement: Continuous Assessment: Criteria Weight A B C D [CILOs 1, 2, 4] Participation in Lectures/Case Discussions H - Be enthusiastic; contribute to class discussion actively by asking excellent questions and responding others’ questions frequently and proactively - Demonstrate the ability to solve many real problems by applying knowledge learned in the class - Contribute to case discussions proactively and demonstrate deep understanding of the key issues involved in the cases - Be active; contribute to class discussion by asking good and relevant questions and answering other’s questions occasionally - Demonstrate the ability to solve some real problems by applying knowledge learned in the class - Contribute to case discussions and demonstrate fair understanding of the key issues involved in the cases - Be active when prompted; contribute to discussion by responding to questions when asked - Occasionally demonstrate the ability to solve some real problems by applying knowledge learned in the class - Contribute to case discussions and demonstrate fair understanding of relevant issues involved in the cases - Be occasionally active when urged; respond to questions when repeatedly asked - Contribute to case discussions when urged and demonstrate limited understanding of relevant issues involved in the cases [CILOs 1, 2, 3, 4] Self-Reflection through Weekly Journals in the Blackboard M - Demonstrate critical reflections in most of the weekly journals - Demonstrate the ability to solve many real problems by applying knowledge learned in the class - Address concerns and issues raised in others’ weekly journals proactively - Demonstrate critical reflections in many of the weekly journals - Demonstrate the ability to solve some real problems by applying knowledge learned in the class - Address concerns and issues raised in others’ weekly journals occasionally - Demonstrate critical reflections in some of the weekly journals - Seldom demonstrate the ability to solve real problems by applying knowledge learned in the class - Address concerns and issues raised in others’ weekly journals occasionally - Seldom demonstrate critical reflections in the weekly journals - Seldom demonstrate the ability to solve real problems by applying knowledge learned in the class - Seldom address concerns and issues raised in others’ weekly journals Project: Project section Weight A B C D [CILO 1] Introduction and Background (business environment, and justification of the choice of the process to be redesigned) M - Strong justification of the need for organization transformation based on environmental analyses - Rich, relevant material based on information from multiple sources - Well-structured and grammatically correct description - Good justification of the need for organization transformation based on environmental analyses - Material is based on information from multiple sources - Well-structured and grammatically correct description - Acceptable justification of the need for transformation of the organization based on environmental analyses - Material is based on information from 2~3 sources - Reasonably structured with some grammatical mistakes - Poor justification of the need for organization transformation based on environmental analyses - Material is primarily based on information from a single source - poorly structured description with many grammatical mistakes [CILO 2,3] Redesign of a Business Process H - Appropriately apply the 5-phases model to redesign the process - Clearly describe the scope of the business process to be redesigned - Adequately and appropriately apply the redesign principles and tactics - Propose a well-justified, innovative redesign solution - Alternative redesigns are considered and ruled out convincingly - Apply the 5-phases model to redesign the process in a good manner - Describe the scope of the business process to be redesigned - Apply the redesign principles and tactics in a good manner - Propose a well-justified or innovative redesign solution - Mechanically apply the 5-phases model to redesign the process - Describe the scope of the business process to be redesigned - Apply some of the redesign principles and tactics in an acceptable manner - Propose an acceptable redesign solution, but the solution is not innovative or lacks strong justification - Mechanically apply the 5-phases model to redesign the process - Poorly describe the scope of the business process to be redesigned - Inappropriately apply any of the redesign principles and tactics - Propose a poor redesign solution [CILO 4] Implementation M - Propose actionable, most suitable suggestions to facilitate the implementation of the project - Identify the most relevant, key success factors of the project - Propose many relevant suggestions to facilitate the implementation of the project - Identify most of the relevant, key success factors of the project - Propose some relevant suggestions to facilitate the implementation of the project - Identify some relevant, key success factors of the project - Propose irrelevant suggestions to facilitate the implementation of the project - Fail to identify any relevant, key success factors of the project Final Examination: Criteria Weight A B C D [CILO 1] Key concepts and management approaches to organization transformation L - Effectively distinguish between radical redesign and incremental improvement of business processes - Effectively identify needs for organization transformation based on an environmental analysis - Evidence of deep understanding of the essence of business processes - Distinguish between radical redesign and incremental improvement of business processes - Identify many salient needs for organization transformation based on an environmental analysis - Evidence of good understanding of the essence of business processes - Distinguish between radical redesign and incremental improvement of business processes - Identify some salient needs for organization transformation based on an environmental analysis - Evidence of fair understanding of the essence of business processes - Fail to distinguish between radical redesign and incremental improvement of business processes - Identify some needs for organization transformation based on an environmental analysis - Poor understanding of the essence of business processes [CILO 2] Redesign a business process H - Effectively identify organizational needs for organizational transformation based on an internal analysis - Identify the most suitable team members for the redesign project - Set up the most appropriate goals and objectives for the redesign project - Appropriately model a business process - Effectively identify the key weaknesses of an existing business process - Effectively identify the redesign principles and tactics that are most suitable to a redesign project and appropriately apply them - Proposal a very suitable IT-based solution to achieve the redesign objectives - Identify organizational needs for organizational transformation based on an internal analysis - Identify the majority of the most suitable team members for the redesign project - Set up some suitable goals and objectives for the redesign project - Appropriately model a business process - Identify the main weaknesses of an existing business process - Identify many relevant redesign principles and tactics that are suitable to a redesign project and apply them in a good manner - Proposal a reasonable IT-based solution to achieve the redesign objectives - Identify organizational needs for organizational transformation based on an internal analysis - Identify some of the most suitable team members for the redesign project - Set up some suitable goals and objectives for the redesign project - Model a business process with minor errors - Identify the main weaknesses of an existing business process - Identify some relevant redesign principles and tactics that are suitable to a redesign project and apply them in an acceptable manner - Proposal an acceptable IT-based solution to achieve the redesign objectives - Fail to identify organizational needs for organizational transformation based on an internal analysis - Fail to identify most of the suitable team members for the redesign project - Fail to set up suitable goals and objectives for the redesign project - Model a business process with major errors - Identify some weaknesses of an existing business process - Fail to identify most of the relevant redesign principles and tactics that are suitable to a redesign project and fail to apply them appropriately - Proposal a poor IT-based solution that is difficult to achieve the redesign objectives [CILO 4] Implementation of organization transformation M - Propose actionable, most suitable advice to facilitate the organization transformation by applying the Leavitt-diamond model - Effectively identify the key success factors of a process redesign project - Propose actionable, reasonable advice to facilitate the organization transformation by applying the Leavitt-diamond model - Identify most of the key success factors of a process redesign project - Propose some acceptable advice to facilitate the organization transformation by applying the Leavitt-diamond model - Identify several key success factors of a process redesign project - Fail to propose actionable advice to facilitate the organization transformation by applying the Leavitt-diamond model - Fail to identify any key success factors of a process redesign project Related Links
Department of Information Systems |
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